Sunryde Inc. Rental Agreement

Last time updated: January 1, 2025

By checking the box and creating a new account, you agree to the following terms and conditions. Please read them carefully.

Bike Rental User Agreement and Waiver

Please read this agreement carefully. By using Sunryde’s services, you (the “RIDER” or “you”) agree to the following terms:

Key Acknowledgments

You are at least 18 years old.
Bicycles (“Bikes”) are provided “AS-IS.”
You waive all liability claims against Sunryde Inc. and its affiliated partners.
You are financially responsible for the Bike until properly returned and locked using the Sunryde app.
You acknowledge the inherent risks of cycling.

1. Purpose of Agreement

This document represents the complete and binding agreement between Sunryde Inc. (“OPERATOR”) and the RIDER. By entering into this agreement, you accept specific responsibilities and waive certain legal rights.

2. General Use of Bike

2.1 Parties: Only Sunryde and the RIDER are parties to this agreement. Any third-party logos on the Bikes are for advertising only.

2.2 Age Requirement: You must be 18 years or older and legally competent to agree to this contract.

2.3 Physical Fitness: You confirm you are physically and mentally capable of safely operating a bicycle.

2.4 Ownership: The Bike is owned solely by Sunryde. No modifications are allowed.

2.5 Hours & Availability: Bikes are typically available from sunrise to sunset. Availability is not guaranteed.

2.6 Usage Area: Bikes may only be used within designated bike lane areas.

2.7 Compliance with Laws: You must follow all applicable traffic and bicycle laws.

2.8 Helmet Use: Helmets are strongly encouraged and required by law for riders under 18.

2.9 Pre-Ride Inspection: You must inspect the Bike before use. Do not use the Bike if it appears damaged or unsafe.

2.10 No Use While Impaired: Do not use a Bike while under the influence of drugs or alcohol.

2.11 Weather Restrictions: Do not ride during severe weather or hazardous conditions.

2.12 Proper Use: No racing, stunts, off-roading, or illegal use. Improper use may result in full replacement charges:

$750 (Mechanical Bike) / $2100 (E-Bike) / $1250 (Tricycle Bike)

2.13 One Rider Only: No passengers or third-party users are allowed. unless you rent tricycle or two passenger vehicle.

2.14 Basket Limit: Rear basket weight should not exceed 30 lbs.

2.15 No Towing: Do not push or pull any objects using the Bike.

2.16 Return Policy: Bikes must be returned to a designated Sunryde station.

2.17 Lost or Stolen Bikes: Immediately report to Sunryde and local police. Replacement charges apply.

2.18 Damage Responsibility: You are liable for any loss or damage, regardless of cause.

2.19 Late Return Fees: If a Bike is not returned within 24 hours of the rental period, the customer may be charged the full replacement value. Continued failure to return the Bike may result in a police report being filed and the case being referred to a collections agency.

2.20 Securing the Bike: You must ensure the Bike is locked with provided chain and secured when not in use. Never leave the bike unattanded.

2.21 Vandalism: Willful damage will be prosecuted and charged in full.

2.22 Violations: You are responsible for any fines, tickets, or legal violations.

2.23 Accidents/Incidents: Must be reported to Sunryde within 7 days.

2.24 No Insurance Provided: Sunryde does not provide insurance coverage.

3. Waiver of Liability

3.1 Release of Claims: You release Sunryde and affiliates from any injury or property damage claims, even if caused by negligence.

3.2 No Lawsuits: You waive your right to sue Sunryde or its partners.

4. Assumption of Risk

4.1 "AS-IS" Use: Bikes are rented in their current condition. You ride at your own risk.

4.2 Unknown Risks: You accept all foreseeable and unforeseeable risks.

4.3 Total Acceptance: You acknowledge and accept full personal responsibility for any harm or injury or death.

5. Indemnification

You agree to defend and indemnify Sunryde and its partners against any claims or losses resulting from your use of the Bike.

6. No Warranty

Sunryde provides no express or implied warranties, including fitness for a particular purpose.

7. Governing Law

This Agreement is governed by the laws of the state in which the Bike is operated. Disputes must be resolved within those courts.

8. Termination

Sunryde reserves the right to terminate this Agreement or your access at any time.

9. No Waiver

Failure to enforce any provision does not waive Sunryde’s rights under this Agreement.

10. Severability

If any part of this Agreement is deemed unenforceable, the remaining provisions will remain in effect.

11. Entire Agreement

This Agreement supersedes all prior agreements. Sunryde may update these terms without notice by posting the changes on our website.

12. Acknowledgment and Acceptance

By renting a Bike from Sunryde, you confirm that you have read, understood, and agreed to all terms, including the waiver of liability, risk assumption, and indemnification provisions.

Legal Disclaimer

This agreement is the sole intellectual property of Sunryde Inc. and was developed based on Sunryde’s own operational, legal, and safety standards. It is not affiliated with, derived from, or associated with the rental terms, legal language, or intellectual property of any third-party provider or competitor. Any resemblance to similar terms used in the micromobility industry is purely coincidental and reflects standard legal practices common across bike and scooter rental services.